Reaching the right desk at InfraFund Co

Planning teams write to us at different stages: some have a site shortlist, others only a demand map and a council deadline. Pick the channel that matches what you already have on hand, and we will route it to the person who handles that kind of request.

Technical and site questions

Node sizing, capacity modeling, fiber routing, civil works scope. Attach whatever you have: coordinates, existing infrastructure notes, demand estimates. Partial data is fine, we will list what is still missing.

info@infrafundco.com

Dossiers and committee files

If you are preparing material for a council or approval committee, tell us the review date and which documents are already drafted. We will flag gaps in the memory, plans, or permitting section before submission.

+27(16)8538385

Written correspondence

For formal requests, minutes, or documents that need a paper trail, use the office address. Include a reference number if your municipality or cooperative assigns one internally.

497 Lucky Fort Suite 854
Walkerstad, KZN 3704

Response times

Messages that arrive on working days are read the same day. Requests that need a technical read, such as a site assessment or a capacity review, get an initial reply within two working days; a fuller answer follows once we have gone through your attachments. If your committee date is close, say so in the subject line and we will tell you plainly whether the material can be reviewed in time.

Still working through scope, inputs, and deliverables? How we structure an assessment Send a preliminary request

Reading that answers the questions we get most

Planning teams usually arrive with the same three concerns: which site is worth studying, how much ring capacity actually makes sense, and what a council committee expects to see. These notes cover each one without dressing it up.

Screening candidate sites for an edge node

Power capacity, vehicle access, and distance to the fiber backbone decide more than the plot itself. A short field checklist before you commit to topographic survey and permits.

Read the site criteria

Sizing a fiber ring for a regional cooperative

From current subscribers and five-year peak traffic to a phased route: how many active strands you need now, which spans can wait, and where to leave empty ducts.

See the capacity model

What a council committee actually reviews

Justification first, technical feasibility second, annual budget impact last. If the descriptive report is missing or the civil works drawings disagree with the field survey, the file goes back.

Open the dossier structure

Still narrowing down your own case? The approach page walks through how we scope an assessment, and contact is the fastest way to send us maps and demand data.

Reach the team handling your questions

Most planning teams write to us after a first internal review, when the open items are already specific: a site that needs a second look, a capacity figure nobody can confirm, or a dossier that stalled in committee. Use the channels below and mention which project or municipality you are writing about, so the right person picks it up.

Office

497 Lucky Fort Suite 854
Walkerstad, KZN 3704

Visits by appointment only. Bring site coordinates and any existing network drawings if you plan to review a location in person.

Direct lines

Phone: +27(16)8538385
Email: info@infrafundco.com

For technical questions, include the site reference and the stage your project is at. Attachments in PDF or common drawing formats are fine.

Hours

Monday to Thursday: 08:00 - 17:00
Friday: 08:00 - 14:00
Saturday and Sunday: closed

Messages sent outside these hours are read the next working day. Field survey scheduling is confirmed separately once a site visit is agreed.

Before you write

A short note works better than a long one. Tell us the municipality or cooperative, the type of node or ring you are considering, and which documents already exist. If your question is about a dossier under review, say which committee and which section was questioned. That is usually enough for us to route it correctly and reply with something useful rather than a generic answer.

Still have an open question about your project?

Most planning teams reach out before they have a full picture. That is fine. Tell us what you already know about the site, the demand you expect, and any existing fiber or power infrastructure nearby. We read it, flag what is missing, and reply with a short note on how we would approach the first assessment.

If your question is about scope, inputs, or what a technical dossier actually contains, put it in the message. We answer those directly, without pushing a proposal you did not ask for.

Address
497 Lucky Fort Suite 854, Walkerstad, KZN 3704

Send a question or request a callback

Share the essentials. We will get back with a focused reply, not a generic brochure.

We reply to technical and procedural questions. No sales sequence, no automated follow-ups.

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